Due to a technical problem on one of their A380 Airbuses, 480 passengers were stuck in Dubai three days ago and their New Year’s Eve plans were thrown into disarray.
The final 80 passengers of the drama-hit QF2 flight were back in Australia early this afternoon.
“As the issue with the delayed aircraft had been resolved, it was placed back into service and operated this flight.
Engineers in Dubai worked on the A380 aircraft as affected Qantas customers were put up in hotels.
Some of those passengers due to travel on the problem flight were put on previous alternative Qantas services as well as on other airlines.
A technical problem caused the plane to be grounded at Dubai International Airport.
A statement issued by Qantas on the weekend read: “It’s expected that the 480 passengers delayed in Dubai will be on alternative services back to Australia within 24 hours. Passengers will continue to be put up in hotels at Qantas’ expense until they can be booked on another flight.”
Another wrote on Facebook: “4 hour delay now means spending New Years stuck on a plane. Cheers Emirates / Qantas. You better give me a free glass ... for my troubles. or better, an upgrade!”
Meanwhile, others searched for answers.
“You’ve put us up in a lovely hotel but we have no idea what time we’ll be leaving tomorrow. What time do we set our alarms for please? Help and communication would be great. Lots of uncertainty. Thanks,” Rob Voase wrote.
One person wrote on the Qantas Facebook page: “Hi Qantas, whats happening with your flights from Dubai? A friend is stranded there for days and may even miss NYE in Sydney.
Whats the story?”
